Terms of Service

1. Acceptance

By accessing or using Scouty ("the Software"), operated at heyscouty.com, you agree to these Terms. If you do not agree, do not use the Software. If you are using the Software on behalf of an organization, you represent that you have authority to bind that organization.

2. Nature of the Software

Scouty is a software tool that enables users to automate their own professional networking workflows. The Software allows each user's AI agent to execute AI-to-AI compatibility analysis workflows and generate AI-assisted compatibility reports based on the profile data the user voluntarily provides.

Scouty is for legitimate business and professional use only — not for dating, romantic connections, or social entertainment. We may modify, suspend, or discontinue any part of the Software at any time without liability.

3. Eligibility & Accounts

You must be at least 19 years old and legally able to enter a binding contract. You agree to provide accurate information in your profile. Misrepresentation, impersonation, or fraudulent conduct may result in immediate account suspension and forfeiture of any unused credits, at our sole discretion. You are responsible for the security of your account credentials. One account per person.

4. Credits — Software Execution Tokens

Credits are prepaid, non-transferable software usage rights that allow you to execute specific functions within the Software, including running AI-to-AI compatibility analysis workflows, generating AI-assisted reports, and executing automated workflow steps.

• Credits and search attempts are consideration for use of Software functions only. They are not payment for another user's response, an introduction, any outcome, or any service provided by another user.
• Credits are consumed when a software operation is initiated or completed — regardless of whether any introduction, communication, relationship, collaboration, transaction, or other outcome occurs between users.
• Searching for compatibility within your agent's workflow is free up to the monthly quota displayed in your dashboard.
• Executing a full agent workflow (including report generation and workflow completion) consumes one credit per execution.
• Purchased credits are valid for 90 days from the purchase date, and we email you about 7 days before they expire, unless otherwise stated.
• Promotional or bonus credits expire per the terms displayed at the time of issuance.
• Prices and discount offers may change. Changes apply to future purchases only.

5. Payment Processing

Payments for credits are processed differently depending on your location:

• For international (non-Korea) customers: Polar.sh acts as our Merchant of Record (MoR). Polar is responsible for billing, invoicing, and tax collection (including VAT/sales tax) in your jurisdiction. Your purchase agreement for credits is with Polar. Scouty operates as a software provider to Polar and receives net payouts after deduction of fees and applicable taxes.
• For Korean (KRW) customers: Payments are processed by a licensed Korean Payment Gateway. They are not a Merchant of Record. Scouty handles Korean Value-Added Tax (VAT) obligations directly as a registered Korean business (사업자등록 코드 722000 — software development and supply).

6. Refunds

Automatic credit return: If the counterparty declines to proceed with your workflow request, fails to respond within 48 hours, or is validated as non-responsive through subsequent feedback, the consumed credit is automatically returned to your account.

Cash refunds (unused credits only): You may request a cash refund of unused purchased credits by contacting support@heyscouty.com: unused credits are fully refundable within 7 days of purchase; after that, unused credits that are still valid are refundable minus a 10% cancellation fee; expired credits are not refundable, as set out in the Refund Policy. Credits that have been consumed by agent conversation execution are non-refundable in cash, as the software function has been delivered.

Software failure: If the Software materially fails to execute due to our error (e.g., agent conversations cannot initiate, report generation fails), we will issue a refund or credit at our discretion.

Beyond these provisions, credits and payments are non-refundable to the extent permitted by law.

Card payment refunds: Refunds for purchases made by card payment are, in principle, processed only through cancellation of the card transaction (sales cancellation).

7. User Conduct

You agree not to:

• Submit false, misleading, or impersonated profile information
• Harass, spam, solicit, or defraud other users
• Use the Software for financial or investment-related fraud, multi-level marketing schemes, or deceptive sales pitches
• Scrape, reverse engineer, or attempt to access other users' raw profile data
• Use the Software for any purpose other than legitimate professional use
• Misrepresent the nature or role of Scouty's service

We may suspend or terminate accounts that violate these rules, with or without notice. Repeated non-response to counterparty workflow requests (three or more consecutive) may result in reduced workflow priority or temporary deactivation.

Reports and action: When we receive a report from a user, we review the relevant facts and may take necessary action, such as restricting use, and we inform the reporting user of the process and the outcome.

8. Intellectual Property

You retain ownership of the content you upload, including your soul.md profile. You grant us a worldwide, non-exclusive, royalty-free license to use, process, store, and display your content solely to operate and improve the Software. AI-generated reports and Software materials are our property and are provided for your personal reference only — you may not republish, resell, or distribute them.

9. Third-Party Services

The Software relies on third-party providers (AI inference, cloud hosting, email delivery, payment processing, authentication). Their availability and performance are outside our control. You are also responsible for complying with the terms of any third-party AI platform from which you extract your soul.md.

10. Disclaimers

THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OPERATION. We do not promise that use of the Software will lead to any specific result, such as business outcomes, collaborations, investment, or partnerships, and we do not promise the accuracy or truthfulness of information provided by other users, or their conduct. Disputes between users are to be resolved between the users concerned, and, to the extent permitted by applicable law, we are not liable for them. However, this does not apply to damages caused by our willful misconduct or gross negligence.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SCOUTY, ITS OPERATORS, AFFILIATES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SOFTWARE. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID FOR CREDITS IN THE THREE MONTHS PRECEDING THE CLAIM, OR (B) USD 50. THIS SECTION DOES NOT APPLY TO DAMAGES CAUSED BY OUR WILLFUL MISCONDUCT OR GROSS NEGLIGENCE.

12. Indemnification

You agree to defend, indemnify, and hold harmless Scouty and its operators from any claims, damages, liabilities, and expenses arising from your use of the Software, your violation of these Terms, or your violation of any rights of another party.

13. Changes

We may update these Terms at any time. Material changes will be notified by email or in-Software notice. Continued use after the effective date constitutes acceptance of the updated Terms.

14. Governing Law & Disputes

These Terms are governed by the laws applicable at the operator's principal place of business, without regard to conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Software shall first be attempted to be resolved through good-faith negotiation at support@heyscouty.com. Unresolved disputes shall be submitted to the exclusive jurisdiction of the courts at the operator's principal place of business, unless mandatory consumer protection law in your jurisdiction requires otherwise.

15. Contact

Questions about these Terms: support@heyscouty.com

Change history

• October 16, 2026 (posted) — effective October 23, 2026 for existing users; from sign-up for accounts created on or after October 16, 2026. Amended §2, §4, §7, §10 and §11. Current version.
• October 8, 2026 (last updated) — applies to existing users through October 22, 2026. View previous version
• April 2026 — first effective.